Contact Canada follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Contact Canada uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Note that Contact Canada has no access to or control over these cookies that are used by third-party advertisers.
Collection of Information Provided Directly By You
We ask for certain information such as your username, real name, birthdate, address, phone number and e-mail address when you apply to become a Contact Canada or host family, or if you correspond with us. We may also retain any messages you send through Contact Canada. We use this information to operate, maintain, and provide to you the features and functionality of Contact Canada. Your real name will be disclosed to potential exchange students or visitors.
Commercial and Marketing Communications
We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails.
Third-Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Contact Canada does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Sharing of Your Information
We will not rent or sell your information into third parties outside Contact Canada and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:
Who We May Share Your Information With
What Happens In The Event Of A Change of Control
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to Contact Canada may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
Instances Where We Are Required To Share Your Information
How Long We Keep Your Private Profile Information
Following termination of your Contact Canada registration, Contact Canada may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes.
Keeping Your Information Safe
Contact Canada cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through Contact Canada. However, Contact Canada cannot ensure or warrant the security of any information you transmit to Contact Canada or guarantee that information on Contact Canada may not be accessed, disclosed, altered, or destroyed.
Compromise Of Information
In the event that any information under our control is compromised as a result of a breach of security, Contact Canada will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.