Contact Canada Privacy Policy

Log Files

Contact Canada follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Contact Canada uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Contact Canada.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Contact Canada, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Contact Canada has no access to or control over these cookies that are used by third-party advertisers.

Collection of Information Provided Directly By You

We ask for certain information such as your username, real name, birthdate, address, phone number and e-mail address when you apply to become a Contact Canada or host family, or if you correspond with us. We may also retain any messages you send through Contact Canada. We use this information to operate, maintain, and provide to you the features and functionality of Contact Canada. Your real name will be disclosed to potential exchange students or visitors.

Commercial and Marketing Communications

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails.

Third-Party Privacy Policies

Contact Canada's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Contact Canada does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Contact Canada. This policy is not applicable to any information collected offline or via channels other than this website.
Sharing of Your Information

We will not rent or sell your information into third parties outside Contact Canada and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

Who We May Share Your Information With

We may share your information with third-party business partners and Trusted Users (exchange students, visitors) for the purpose of placing these students/visitors with you. Third-party business partners will be given limited access to your information as is reasonably necessary to deliver our service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

What Happens In The Event Of A Change of Control

We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to Contact Canada may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

Instances Where We Are Required To Share Your Information

Contact Canada will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our service; and/or (c) to exercise or protect the rights, property, or personal safety of Contact Canada, our Users, or others.

How Long We Keep Your Private Profile Information

Following termination of your Contact Canada registration, Contact Canada may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes.

Keeping Your Information Safe

Contact Canada cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through Contact Canada. However, Contact Canada cannot ensure or warrant the security of any information you transmit to Contact Canada or guarantee that information on Contact Canada may not be accessed, disclosed, altered, or destroyed.

Compromise Of Information

In the event that any information under our control is compromised as a result of a breach of security, Contact Canada will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.